Our 5 Star Service Guarantee

bayside-satisfaction-guarantee-badgeWhen you travel with us you deserve the best.
That’s why we are proud to be the only Limousine, Car and Bus provider in the industry to offer not 1, but 3 service guarantees to prove how confident we are.




Service Guarantee 1. We will collect you on time or your journey is free. We know how important punctuality is to you, which is why being on time is so important.

Service Guarantee 2. Your car will be absolutely 100% spotless. Every vehicle is subject to our stringent ‘clean and service’ every time it goes on the road.

Service Guarantee 3. Your driver will be professional and courteous, drive safely, know where they’re going and treat you with the utmost respect. Unlike other companies, were drivers are not taxi-level drivers. They are all professionally trained limousine drivers who understand how important your journey is to you.

In the unlikely event any of these guarantees is not met, we insist you let us know and we will promptly refund the entire cost of your journey.